Privacy Policy

We respect your questions about online privacy and security when browsing and shopping at RSM Embroideries. We go to great lengths to ensure that the information you supply is not misused. Please email us if the privacy and protection policy below does not address all of your concerns. Your feedback is appreciated, and we look forward to developing our offerings to suit your needs better. This Privacy Statement explains how RSM Embroideries handles sensitive data and protects your privacy. This policy could be changed at any time.

Dealing with Personal Information

You will participate in many events on the Site as a guest without giving any Personal Information. Some of the details we ask you to give are obligatory, and others are optional, depending on the operation. You would not be eligible to participate in a certain activity if you do not have the mandatory information.

However, suppose you register to use RSM Embroideries and order products as an RSM Embroideries customer. In that case, we may collect your contact information, such as your name, phone numbers, address, and email address, as well as profile information, such as your password and details about your orders, to provide the services to you.

Updating the Personal Information Timely

At any time, you have the freedom to read, correct, or erase your Personal Information as well as your privacy preferences. This can be done by going to the “My Profile” page and viewing and changing the majority of your Personal Information right away. Certain Personal Information can only be updated by contacting help for security reasons. We will respond to your request as soon as possible and within a fair amount of time.

How Do We Use the Information That You Provide?

RSM Embroideries gathers your information in order to supply you with resources, fulfill our ethical requirements, and develop our goods and services. Other than as disclosed in this Privacy Policy, we do not sell, rent, or share your personally identifiable information with third parties in any way.

Where Do We Use the Information?

  • Your bank transactions will be processed, and your order will be fulfilled.

  • Respond to demands, questions, and complaints from customers.

  • Take care of your account.

  • Provide you with the product or service details you ordered.

  • Keep you up to date on promotional deals and programs from RSM Embroideries and other closely chosen third parties.

  • Manage campaigns and keep you informed of key activities.

  • Look at, deter, or take action in the case of criminal activity or a breach of our Terms of Service.

  • Improve our Site, programs, and offerings by meeting our analysis and product/service growth needs.

RSM Embroideries may be asked to reveal personal details in response to public bodies’ legal demands. We may disclose information if we believe it’s necessary to defend our interests, prevent lawsuits, protect your safety or the safety of others, prosecute wrongdoing, or respond to a government request, and when we believe that disclosure is required by law (e.g., to comply with a subpoena, court order, or legal notice served on RSM Embroideries). We may also disclose information if it is necessary for national security, law enforcement, or other matters of public concern.

How Can You Update the Information?

Updating your account details is simple and convenient. Simply go to ‘Account Details’ after logging in to My Account. Please be aware that your credit/debit card information is not stored in your personal profile.

Is My Information Shared With Service Providers?

RSM Embroideries bills you for our goods and services through one or more third-party payment processors. To the best of our knowledge, these businesses do not keep, exchange, store, or use personally identifiable information for any other reason.

Personal information is also shared with organizations that provide services on our behalf. We only share information necessary for them to perform their services. Any organization with which we share Personal Information must protect that data according to this policy and restrict its use to providing services for RSM Embroideries.

Data Handling

We will keep your details as long as your account is active, as long as needed to provide you with services, or as long as we are obliged to by law.

Please contact us at info@rsm.com if you want to delete your account or request that we stop using your data to provide you with services. We will respond to your request promptly. We will retain and use your data only as long as necessary to fulfill legal obligations, resolve disputes, and enforce our agreements.

How Can One Unsubscribe?

By clicking on the “My Profile” tab on the website and making the appropriate selections, you can opt out of RSM Embroideries email alerts, newsletters, and/or partner communications. During the sign-up process, you may also opt out.

RSM Embroideries will still contact you if there are changes to the Terms of Service or Submitter Terms of Service. Additionally, you will continue to receive service-related communications, such as login notices, order updates, and system-triggered emails based on actions you take on the Site. In most cases, these cannot be opted out of.

Protection of Personal Data

The Personal Information you provide in connection with your use of the Site is protected in multiple ways:

  • Stored on encrypted servers accessible only to RSM Embroideries employees with secure login credentials

  • Encrypted during transmission using transport layer encryption technologies (e.g., TLS) for sensitive data like credit card details

We take serious steps to protect your data both during transfer and after receipt. However, no method of transmission or electronic storage is entirely secure. We evaluate the sensitivity of the data, the current technology available, and make every effort to ensure your data is handled with care — but we cannot guarantee absolute security.

If you have questions or concerns about anything in this Privacy Policy, please contact us at info@rsm.com. We will respond as quickly as possible.