Terms & Conditions
We respect your questions about online privacy and security when browsing and shopping at RSM Embroideries. We go to great lengths to ensure that the information you supply is not misused. Please email us if the above privacy and protection policy does not address all of your concerns. Your feedback is appreciated, and we look forward to developing our offerings to suit your needs better. This Terms & Conditions statement explains how RSM Embroideries governs your use of our website and services. These terms may be modified at any time without prior notice.
Dealing with Personal Information
You will participate in many events on the Site as a guest without giving any Personal Information. Some of the details we ask you to give are obligatory, and others are optional, depending on the operation. You would not be eligible to participate in a certain activity if you do not provide the required information.
However, if you register to use RSM Embroideries and order products as an RSM Embroideries customer, we may collect your contact information (name, phone number, address, email address), as well as profile information such as your password and order details to provide our services to you.
Updating the Personal Information Timely
You may access, correct, or delete your personal information and update your privacy preferences at any time by visiting the “My Profile” page. Certain sensitive details may require customer support intervention for security purposes. We will respond to your request as quickly as possible and within a reasonable timeframe.
How Do We Use the Information That You Provide?
RSM Embroideries collects your information to deliver services, meet legal obligations, and improve our offerings. Except as stated in this policy, we do not sell, rent, or share your personally identifiable information with third parties.
Where Do We Use the Information?
Your information may be used to:
Process bank transactions and fulfill your orders
Respond to customer inquiries, requests, or complaints
Manage your account efficiently
Provide you with product or service updates
Inform you of promotional offers or programs by RSM Embroideries or selected third parties
Manage campaigns and keep you updated on relevant activities
Detect or address misuse or breaches of our Terms of Service
Improve our website, services, and overall user experience
How Can You Update the Information?
Updating your account details is simple. Just log in and go to ‘Account Details’ in the My Account section. Please note that your credit/debit card information is not stored in your user profile.
Is My Information Shared With Service Providers?
RSM Embroideries uses one or more third-party payment processors to handle transactions. To the best of our knowledge, these companies do not retain, share, store, or use your personal information for any other purpose.
We also share relevant personal information with trusted service providers who perform tasks on our behalf (e.g., shipping, support). These companies are contractually obligated to use your data only to perform the agreed-upon services and must comply with this privacy policy.
Data Handling
We retain your personal information:
For as long as your account is active
As needed to provide services
As required to comply with laws
If you wish to delete your account or request that we no longer use your data, email us at info@rsm.com. We will process your request promptly, although we may still retain information for legal compliance, dispute resolution, or contract enforcement.
How Can One Unsubscribe?
You may unsubscribe from RSM Embroideries marketing emails, newsletters, and third-party partner communications by adjusting your preferences in the “My Profile” section. You may also choose to opt out during account creation.
However, you will continue to receive:
Policy or Terms of Service updates
Transactional emails such as order confirmations or login alerts
Other communications triggered by actions you take on the site
These service-related messages are essential and cannot be opted out of.
Protection of Personal Data
We protect the personal data you submit using industry-standard security measures. Your information is stored on encrypted servers accessible only to authorized RSM Embroideries personnel with credentials. Sensitive information, like payment details, is encrypted using TLS (Transport Layer Security) during transmission.
While we make every effort to safeguard your data, no method of online transmission or storage is 100% secure. We are committed to protecting your data but cannot guarantee complete security.
If you have any concerns or questions about this privacy policy, please reach out to us at info@rsm.com and we will respond promptly.
Governing Law & Jurisdiction
By visiting https://rsm.com, you agree that the laws of India, under Amritsar jurisdiction, will govern these Terms of Use without regard to any principles of conflict of laws.
This Website and Trade Name originate from Amritsar, Punjab (India). All disputes arising under these Terms & Conditions shall be submitted to the exclusive jurisdiction of the courts in Amritsar, Punjab. By using this website or placing orders, you consent to the jurisdiction and venue of such courts for any legal proceedings related to these terms.
You hereby waive any right to a trial by jury in connection with such disputes.